It was a long day. I’ve only been up for a little over twelve hours, but that doesn’t really explain what this day has been about.
To do that justice, we need to go back to last night. Ronni asked me for our flight information to send to her mom before our trip today. In checking on that, I discovered that our flight to New York was cancelled. Twelve hours before the flight, and it’s already cancelled.
So I called the number to try to rebook our flights (since I wasn’t allowed to do it online for some reason). Six hours later…
Wait, let me say that again… SIX HOURS LATER!!!!…
I hung up the phone in disgust. It was two thirty in the morning. We decided to get ready and drive into the airport to see if someone there could help us. Ronni had slept for a few hours. I dozed a little (with my earpiece in, listening to a very static-y and broken up hold message), but not more than a few minutes.
It seems a large winter storm was bearing down on the east coast, and Northwest (now owned and operated by Delta… out of Atlanta… for those of you who know how I feel about Atlanta) was pre-emptively cancelling flights. Apparently. But there was a flight that was leaving early enough they hadn’t cancelled it yet.
Unfortunately, there was no luck. We got rebooked for Sunday morning. It stunk, but we were determined to make the best of it. We went to breakfast, and then we headed home.
I immediately laid down and slept for about three and a half hours. I don’t know why I woke up, but I did. Then I called the cat-sitter who helps watch our kids while we’re away to tell him not to come today. (I didn’t want him to be surprised.)
We ran some errands and went to see Avatar (review to follow… probably tomorrow). After an early dinner, we headed home where I prepared to go to sleep very early tonight.
And then I checked my email.
Ronni’s mom emailed me to tell me that she saw the first two flights into Laguardia were cancelled. So I logged on to see what was up.
It seems they wanted to rebook us again. For Monday morning.
Keep in mind, at this point, there has been very little snow in New York City as far as we can tell. But they are once again cancelling flights more than twelve hours in advance. And by “they” I mean Delta-Northwest.
Rather than another marathon session on hold, we drove to the airport. There are flights still scheduled to fly into New York tomorrow afternoon, but apparently they are booked. So we can’t get in until Monday morning.
After they screwed up our honeymoon, you’d think we would have learned our lesson. Now Delta-Northwest is determined to screw up our holidays.
As a result, Ronni and I did not get to celebrate Familymas today the way that we had hoped. Although, Ronni did call her mom a couple of times. Maybe that counts.
I suppose it’s better to be stranded at home than at an airport. But Delta-Northwest has once again proven to me that they have no interest in actually providing customer service.
I’m not quite sure how I’m still awake now, but I suspect I will sleep well tonight.